Payment & Security

Purchasing Antiques can be a very rewarding experience as well as a sound investment. At Graham Smith Antiques we understand that our customers have their own individual needs and reasons for purchase, from furnishing a home to buying a special present for a loved one.

Graham Smith Antiques provides several purchase options to allow customers a secure environment in which to shop and the confidence to make transactions online. Below are the payment options, which we can accept, designed to be as flexible as possible for the convenience of our customers.

Types of card we accept: Visa, MasterCard, Switch, Delta, JCB card, Solo, Maestro, Visa Electron

You may call our shop between the hours of 10.00am – 5.00pm GMT, Mon- Sat, to make a payment with a credit / debit card.
Within United Kingdom: (01661) 852122
International: tel +44 (0) 1661 852122
(Your credit card details will be taken by a member of staff and either entered directly into our credit card machine or noted down and shredded as soon as the transaction is complete.)

Pay Pal: If you do not have a Paypal account, it doesn’t matter as it is not necessary and your payment will be taken like a normal credit/debit card transaction. If you do wish to open a Paypal account it only takes a few minutes and may save you time when purchasing item online in the future. Registration with Paypal is completely free and will not incur any additional costs.
(Your credit card information is fed directly to Paypal; no members of Graham Smith Antiques staff have access to your credit card information)

Cheque/ Banker’s Draft:
United Kingdom drawn cheque, Traveller’s cheque

Cheques must be clearly made payable to Graham Smith Antiques ltd and sent to:     
Graham Smith Antiques,
Leadgate House,
Newcastle upon Tyne,
NE15 0NT

(For Banker’s Draft, please see Direct Bank Transfer details below)

When paying by cheque, items will only be dispatched once the cheque has been banked and cleared. Please be aware that this method is a slightly slower payment option due to the nature of postal services and banking clearance.

Cash / Payment in person:
We do ask that customers do not send cash by post, as it can be unsafe as well as unreliable. If you wish to pay by cash then please come to the shop during opening hours of 10am – 5pm Monday through to Saturday.

We advise that you arrive accompanied by a print out of your order confirmation so that it is clear which item you are paying for. At this point you are welcome to take your goods with you or use our delivery service as offered at the checkout point of the website. (See below for delivery options information).

Direct Bank Transfer:
Transferring money directly from your bank to ours is a very quick way to pay. This option is open to all customers, although we only provide banking details to complete this procedure at the point of purchase.